FAQ

Ⅰ：Product

What are the sizes and usage examples of a furoshiki?

Please see the following

• S (45-50cm/17.7-19.7") - Gift Wrapping (Lunch Box etc..)
• M (68-70cm/26.8-27.6") - Gift Wrapping (Wine Bottle etc..)
• L (90-120cm/35.4-47.2") - Bag, etc
• XL (130-195cm/51.2-76.8") - Cloth, Tapestry, Cover, etc
  
  

My Furoshiki is not a perfect square, is it normal?

Can I sell all Musubi products in my online store?

You can sell at your physical retail stores and your online store. Unfortunately, the minä perhonen series is not permitted to be sold in online stores.

Do all products have wholesale pricing?

Yes. However, please note that our books have fixed retail prices.

Is there the possibility that a product will be discontinued?

Yes. If necessary, a product may be discontinued. We routinely update our site to reflect any changes.

Can I view the Instructional DVD outside of Japan?

The DVD should be compatible with all region codes. It works with the NTSC video format - Please note, you may experience difficulties with other formats.

Can I get a brochure/catalog?

Please access the top page to see our catalog. You can download them there.
You can download the brochure from here.

Can I change the content of my order after purchase?

Unfortunately, you cannot add or remove any products after the order has been placed.
 

How should we care for furoshiki?

Ⅱ：Terms and conditions

Do you have a Minimum LOT purchase requirement? *For Business customers only

Yes, starting from 80,000yen and above per order. 
Please note, there may be partial order cancellations if products are out of stock. In this case, your invoice will not include those products.
As a courtesy, you may still complete your order even if the invoice falls below the 80,000yen requirement. We will send the details to your registered e-mail address.

Additional discounts include:

Spend 250,000 yen or more and save 4%
Spend 500,000 Yen or more and save 8% 

Do you allow wholesale if we don't have a physical retail store?

Yes. Please tell us your online store URL when you register your account.