My Furoshiki is not a perfect square, is it normal?
Furoshiki being perfect squares is actually a misconception. The height of the fabric is just slightly longer than the width. This ratio has been followed throughout the long history of furoshiki. One of the reason is that over time, unlike paper, cloths stretch. Depending on the material, cloths tend to stretch more horizontally than vertically. To compensate, they are produced longer vertically.
Can I sell all Musubi products in my online store?
You can sell at your physical retail stores and your online store. Unfortunately, the minä perhonen series is not permitted to be sold in online stores.
Do all products have wholesale pricing?
Yes. However, please note that our books have fixed retail prices.
Is there the possibility that a product will be discontinued?
Yes. If necessary, a product may be discontinued. We routinely update our site to reflect any changes.
Can I view the Instructional DVD outside of Japan?
The DVD should be compatible with all region codes. It works with the NTSC video format - Please note, you may experience difficulties with other formats.
Can I get a brochure/catalog?
Please access the top page to see our catalog. You can download them there. You can download the brochure from here.
Can I change the content of my order after purchase?
Unfortunately, you cannot add or remove any products after the order has been placed.
Do you have a Minimum LOT purchase requirement? *For Business customers only
Yes, starting from 80,000yen and above per order. Please note, there may be partial order cancellations if products are out of stock. In this case, your invoice will not include those products. As a courtesy, you may still complete your order even if the invoice falls below the 80,000yen requirement. We will send the details to your registered e-mail address.
Additional discounts include:
Spend 250,000 yen or more and save 4% Spend 500,000 Yen or more and save 8%
Do you allow wholesale if we don't have a physical retail store?
Yes. Please tell us your online store URL when you register your account.
What is your return policy?
Non-defective items: Items must be returned within 14 days of purchase, in new and unused condition, and with all original packaging. The customer is responsible for return shipping costs, applicable taxes, and any other fees. Please contact us at: musubi-b@ymds.co.jp
Defective items: Yamada Sen-i will cover the return shipping costs, applicable taxes, and any other fees. Please contact us at musubi-b@ymds.co.jp within 14 days of purchase.
Additional Terms:
If the item becomes damaged after purchase, either by you or another person, it generally cannot be returned.
If your return is due to a Yamada Sen-i error, please contact us within 14 days of delivery to arrange alternative return information.
Please kindly note that product images may slightly differ from actual colors. Color differences between photos and actual products cannot be treated as defective returns.
Ⅲ：Payment
How do I pay?
Acceptable forms of payment include credit card, PayPal or bank transfer. *Please check Payment Details.
Ⅳ：Shipping Information
Do you ship worldwide?
Yes. We ship to countries in Asia, Europe, America etc. *In some cases, we cannot ship to some countries that have shipping restrictions.
How long does it take for delivery?
It depends on the shipping company and country rules. We will provide you with the tracking number when we ship. It is best to ask any further questions to the shipping company directly. We cannot take responsibility for any deliveries within your country.
Can I make corrections to my shipping address after placing an order?
Please contact us with the correct address in one hour after placing an order. You cannot change the adderss after you receive an order confirmation email.
How much is shipping?
It depends on the weight of your order and destination. You can check how much it is going to be before completing your order by inputting your zip code/shipping address. Free shipping is available for orders over 15,000 yen.
＊Prices displayed on our website are tax-excluded. As a general rule, the Japanese consumer tax is added when we ship domestically within Japan.
For shipping to Japan, please order from the MUSUBI online store. *The site is only available in Japanese.
Ⅴ：Others
Do you have a physical retail store?
Yes. Our physical store is located in Tokyo and Kyoto. Tokyo Kyoto
How do I reserve a spot of Furoshiki workshop?
Workshops are regurally held at both Kyoto and Tokyo stores. Reservations available online. Reserve a spot / Online Workshops Please contact MUSUBI stores directly for further questions.
Ⅵ：Where is the operating company located?
YAMADA SEN-I Co., Ltd. in Kyoto, Japan *Please see About Us
Produktinformation
Product Description
Natural Indigo-dye from MUSUBI Premium
Musubi's natural indigo-dyed furoshiki are carefully dyed one by one using 100% domestically sourced natural indigo by "BUAISOU". BUAISOU is an indigo dyer and artisan from the Tokushima Prefecture, which is famous for "Awa Ai" or Awa indigo. BUAISOU is involved in the entire creation process. This process includes cultivating indigo plants to traditional dyeing.
The Natural Indigo furoshiki series is dyed by hand, which means the color will vary slightly from piece to piece. The unique dyeing process may create some uneven or slightly blurred colors. We sincerely hope you will enjoy the charm of these handcrafted pieces.
The crane and turtle, surrounded by pine, bamboo and plum trees are considered symbols of good luck and longevity. They are brought together to wish for more colorful days to come. The friendly crane and turtle are arranged in a circle and the contrast between the indigo and white colors are bold and striking.
Please note that due to the nature of these handcrafted furoshiki, our stock is limited. Only a few pieces are available at any given time. In order to fulfill larger quantity requests, we kindly ask for you to contact us in advance to help you with your ordering experience.
Musubi's natural indigo-dyed furoshiki are carefully dyed one by one using 100% domestically sourced natural indigo by "BUAISOU". BUAISOU is an indigo dyer and artisan from the Tokushima Prefecture, which is famous for "Awa Ai" or Awa indigo. BUAISOU is involved in the entire creation process. This process includes cultivating indigo plants to traditional dyeing.
The Natural Indigo furoshiki series is dyed by hand, which means the color will vary slightly from piece to piece. The unique dyeing process may create some uneven or slightly blurred colors. We sincerely hope you will enjoy the charm of these handcrafted pieces.
The crane and turtle, surrounded by pine, bamboo and plum trees are considered symbols of good luck and longevity. They are brought together to wish for more colorful days to come. The friendly crane and turtle are arranged in a circle and the contrast between the indigo and white colors are bold and striking.
Please note that due to the nature of these handcrafted furoshiki, our stock is limited. Only a few pieces are available at any given time. In order to fulfill larger quantity requests, we kindly ask for you to contact us in advance to help you with your ordering experience.
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